General Questions
Is Glyph open source?
Is Glyph open source?
What's the difference between open source and licensed binaries?
What's the difference between open source and licensed binaries?
- Source code: Remains public and freely accessible on GitHub
- Official binaries: Pre-built releases that include a 48-hour trial and require a Gumroad license
- Community builds: Self-built or contributor builds that don’t enforce licensing
Can I use Glyph for free?
Can I use Glyph for free?
- 48-hour trial: Every official binary includes a free trial
- Build from source: Clone the repo and build Glyph yourself - no licensing restrictions
How much does Glyph cost?
How much does Glyph cost?
- No subscription fees
- Lifetime access
- All future updates included
- Unlimited devices
Licensing Questions
How many devices can I use my license on?
How many devices can I use my license on?
- Multiple computers (Mac, Windows, Linux)
- Work and personal machines
- Unlimited reinstalls
Do I need internet to use Glyph?
Do I need internet to use Glyph?
- First activation: Requires internet to verify with Gumroad
- After activation: Glyph works completely offline forever
- No periodic checks: No “phone home” or online rechecks
What happens if I change computers?
What happens if I change computers?
- Download Glyph on your new device
- Enter the same license key
- Glyph verifies with Gumroad (internet required)
- You’re activated on the new device
Is there a refund policy?
Is there a refund policy?
Trial Questions
How long is the trial?
How long is the trial?
Can I extend the trial?
Can I extend the trial?
- You have full access to all features during the trial
- You can purchase and activate anytime during or after the trial
- Building from source gives you unlimited access without a trial
What happens after the trial expires?
What happens after the trial expires?
- Glyph shows a lock screen requiring activation
- You cannot access the app or your notes
- You can enter a license key to unlock
- Or purchase a license directly from the lock screen
Can I get another trial on a different device?
Can I get another trial on a different device?
Activation Questions
Where do I enter my license key?
Where do I enter my license key?
- Click Enter License Key in the trial banner
- Wait for trial expiration and use the lock screen
- Go to Settings → General → License
- Use command palette:
Manage license
How does activation work?
How does activation work?
- You enter your license key from Gumroad
- Glyph sends it to Gumroad’s verification API (requires internet)
- Gumroad confirms it’s valid
- Glyph stores a local activation record (not the raw key)
- You’re unlocked permanently on that device
Is my license key stored on my computer?
Is my license key stored on my computer?
- Masked key (e.g.,
ABCD-****-****-WXYZ) for display - SHA-256 hash of the key for verification
- Activation timestamp
app_config_dir()/license.json.I lost my license key. How do I get it back?
I lost my license key. How do I get it back?
- Log into Gumroad Library
- Find your Glyph purchase
- View your license key
Can I deactivate my license on one computer to move it to another?
Can I deactivate my license on one computer to move it to another?
- Keep it activated on your old computer
- Activate it on your new computer
- Use both simultaneously
- Go to Settings → General → License
- Click Remove Local Activation
- This doesn’t invalidate your key - you can reactivate anytime
Technical Questions
How do I know if I'm using an official build?
How do I know if I'm using an official build?
- Official Release: Shows license status and trial info
- Community Build: Shows “Community Build” badge
What if I build Glyph from source?
What if I build Glyph from source?
- Don’t include the
GLYPH_OFFICIAL_BUILD=1flag - Skip trial and licensing entirely
- Have full functionality immediately
- Remain unrestricted forever
Can I modify the source code?
Can I modify the source code?
- Fork the repository
- Modify the code
- Build custom versions
- Distribute your builds (respecting the license terms)
Does the license expire?
Does the license expire?
- One-time purchase - Pay once
- Lifetime access - No expiration
- No subscriptions - No recurring fees
- All updates included - Future versions covered
Support Questions
I'm having trouble activating my license. Where can I get help?
I'm having trouble activating my license. Where can I get help?
- Check Troubleshooting for common issues
- Open a support ticket at GitHub Issues
- Include:
- Error message (if any)
- Whether you’re online/offline
- Whether the key is from Gumroad
The trial expired but I already purchased. What do I do?
The trial expired but I already purchased. What do I do?
- When the lock screen appears, paste your key in the input field
- Click Activate License
- Glyph will verify with Gumroad and unlock immediately
Can I get an invoice for my purchase?
Can I get an invoice for my purchase?
- Your purchase confirmation email
- Gumroad Library for purchase history
Still Have Questions?
If your question isn’t answered here:- Troubleshooting - Common issues and solutions
- GitHub Issues - Community support
- Purchase on Gumroad - Buy a license