Answers to common questions about purchasing, activating, and managing your Glyph license.Documentation Index
Fetch the complete documentation index at: https://docs.glyphformac.com/llms.txt
Use this file to discover all available pages before exploring further.
General Questions
Is Glyph open source?
Is Glyph open source?
What's the difference between open source and licensed binaries?
What's the difference between open source and licensed binaries?
- Source code: Remains public and freely accessible on GitHub
- Official binaries: Pre-built releases that include a 48-hour trial and require a Gumroad license
- Community builds: Self-built or contributor builds that don’t enforce licensing
Can I use Glyph for free?
Can I use Glyph for free?
- 48-hour trial: Every official binary includes a free trial
- Build from source: Clone the repo and build Glyph yourself - no licensing restrictions
How much does Glyph cost?
How much does Glyph cost?
- No subscription fees
- Lifetime access
- All future updates included
- Unlimited devices
Licensing Questions
How many devices can I use my license on?
How many devices can I use my license on?
- Multiple computers (Mac, Windows, Linux)
- Work and personal machines
- Unlimited reinstalls
Do I need internet to use Glyph?
Do I need internet to use Glyph?
- First activation: Requires internet to verify with Gumroad
- After activation: Glyph works completely offline forever
- No periodic checks: No “phone home” or online rechecks
What happens if I change computers?
What happens if I change computers?
- Download Glyph on your new device
- Enter the same license key
- Glyph verifies with Gumroad (internet required)
- You’re activated on the new device
Is there a refund policy?
Is there a refund policy?
Trial Questions
How long is the trial?
How long is the trial?
Can I extend the trial?
Can I extend the trial?
- You have full access to all features during the trial
- You can purchase and activate anytime during or after the trial
- Building from source gives you unlimited access without a trial
What happens after the trial expires?
What happens after the trial expires?
- Glyph shows a lock screen requiring activation
- You cannot access the app or your notes
- You can enter a license key to unlock
- Or purchase a license directly from the lock screen
Can I get another trial on a different device?
Can I get another trial on a different device?
Activation Questions
Where do I enter my license key?
Where do I enter my license key?
- Click Enter License Key in the trial banner
- Wait for trial expiration and use the lock screen
- Go to Settings → General → License
- Use command palette:
Manage license
How does activation work?
How does activation work?
- You enter your license key from Gumroad
- Glyph sends it to Gumroad’s verification API (requires internet)
- Gumroad confirms it’s valid
- Glyph stores a local activation record (not the raw key)
- You’re unlocked permanently on that device
Is my license key stored on my computer?
Is my license key stored on my computer?
- Masked key (e.g.,
ABCD-****-****-WXYZ) for display - SHA-256 hash of the key for verification
- Activation timestamp
app_config_dir()/license.json.I lost my license key. How do I get it back?
I lost my license key. How do I get it back?
- Log into Gumroad Library
- Find your Glyph purchase
- View your license key
Can I deactivate my license on one computer to move it to another?
Can I deactivate my license on one computer to move it to another?
- Keep it activated on your old computer
- Activate it on your new computer
- Use both simultaneously
- Go to Settings → General → License
- Click Remove Local Activation
- This doesn’t invalidate your key - you can reactivate anytime
Technical Questions
How do I know if I'm using an official build?
How do I know if I'm using an official build?
- Official Release: Shows license status and trial info
- Community Build: Shows “Community Build” badge
What if I build Glyph from source?
What if I build Glyph from source?
- Don’t include the
GLYPH_OFFICIAL_BUILD=1flag - Skip trial and licensing entirely
- Have full functionality immediately
- Remain unrestricted forever
Can I modify the source code?
Can I modify the source code?
- Fork the repository
- Modify the code
- Build custom versions
- Distribute your builds (respecting the license terms)
Does the license expire?
Does the license expire?
- One-time purchase - Pay once
- Lifetime access - No expiration
- No subscriptions - No recurring fees
- All updates included - Future versions covered
Support Questions
I'm having trouble activating my license. Where can I get help?
I'm having trouble activating my license. Where can I get help?
- Check Troubleshooting for common issues
- Open a support ticket at GitHub Issues
- Include:
- Error message (if any)
- Whether you’re online/offline
- Whether the key is from Gumroad
The trial expired but I already purchased. What do I do?
The trial expired but I already purchased. What do I do?
- When the lock screen appears, paste your key in the input field
- Click Activate License
- Glyph will verify with Gumroad and unlock immediately
Can I get an invoice for my purchase?
Can I get an invoice for my purchase?
- Your purchase confirmation email
- Gumroad Library for purchase history
Still Have Questions?
If your question isn’t answered here:- Troubleshooting - Common issues and solutions
- GitHub Issues - Community support
- Purchase on Gumroad - Buy a license